Toll free: 800-682-3333
Reservations Department Hours:
Monday - Friday: 9:00 AM - 9:00 PM
Saturday : 10:00 AM - 5:00 PM
Sunday : 10:00 AM - 4:00 PM
Emergency Assistance: 24 Hours
Gate 1 Travel
455 Maryland Drive
Fort Washington, PA 19034 USA
Emails are received during the business hours of 9:30 AM - 6:00 PM Monday through Friday. You can expect to receive an answer to your email within 1 - 2 business days following receipt. Should your question require more immediate assistance we suggest you contact us by phone at 800-682-3333.
General inquiries and reservation questions (please note that we cannot make reservations via email)
Feedback - Have something to tell us about a recent trip? Email us here and please include your name and booking number.
Customer service for existing reservations - For questions or information on a tour you have booked. Please provide your Gate 1 booking number in the body of your message.
Customer service for past/ traveled reservations. Please provide your Gate 1 booking number in the body of your message.
Group travel inquiries (parties of 15 or more) - email@example.com
Group Air (parties of 10 or more) - firstname.lastname@example.org
Web inquiries - For suggestions/comments regarding site content and functionality. - email@example.com
Technical support - When sending an email, please include details about your browser, including version number, operating system and your Internet service provider. Also, to assist us in helping you, please copy and paste into your email message the URL of the page you are visiting.
Advertising/Press - firstname.lastname@example.org
Employment - email@example.com
Residents & Travel Agents in India - Please contact firstname.lastname@example.org
If you purchased insurance from Gate 1 and need to file a claim:
For Customer Service Call: 1-888-215-8334
For Emergency Assistance during Your Trip Call: 1-855-892-6495 (From U.S.) or 1-603-328-1373 (Collect, Worldwide)
Gate 1's online reservation system is quick and simple.
Frequently Asked Questions
Frequently asked questions from our users about this site.
For Independent and Escorted Tours & Cruises
Can't find what you are looking for on our site? Check out these links to GATE 1 vendors and suppliers, travel directories, airlines, and more!