My trip to Vietnam has been an amazing experience. Having grown up in the 1960s, my mind draws images of Vietnam as a war-torn country, where its people live in oppressed conditions under communist ideology, a country hostile to American citizens. Then whoosh! Forward to the present & I find something very different. I see a happy, hardworking population - a mix of the old & new. The country is moving full speed into the future! I see modern high rises & big businesses in large cities. I see small traditional housing structures in old neighborhoods. Businesses, shops, & restaurants are everywhere. Then there's the history. Our tour group visits several UNESCO designated sites - temples, ancient palaces, & the beautiful Ha Long Bay. Our tour manager Tran is full of smiles. His smiling is contagious. When he smiles, then we smile back. He is funny, compassionate, caring to all, & has become a good friend to the people in our travel group. Never a dull moment! In time I will likely forget many of the places that we visited, but I will remember the funny stories that he shared with us. He is a person who has endured difficult times in his life, & he seems to "glow" with optimism for a better future for all. Vietnam is truly a "gem", a best kept secret in Southeast Asia. The country is safe for visitors & its people are welcoming. The food is good. My favorites are the fruit we sampled during our excursion to the Mekong Delta. This is an active tour, an opportunity to eat tasty food, learn about the country's history-past & present, see beautiful landscapes, & enjoy shopping. 'Would love to come back someday & see more!

The trip was excellent! Tour manager Otto is so amazing that he led the whole group had a great time together as a Gate 1 family. He is so humorous and knowledgeable in history, culture and local customs. And above all, he is a caring passionate manager and handles all matters smoothly and efficiently!

Just got back from Vietnam and I want to give a BIG shout out to our tour manager Rex. He did a marvelous job guiding us to his home country and you can see his passion, enthusiasm and with added touch of humor. He went above and beyond to make sure that we have a wonderful time in Vietnam and an example of this was when we ran out of local money, he let us borrow some so we can buy all the goodies we wanted, and he also helped us out when we went over the required baggage allowance. Truly lucky for Gate1 to have such an employee and he sure is a keeper and an asset to the company. I like ALL the optional tours, but my favorite is the Halong Bay tour - love it and so beautiful and relaxing.

My trip was great, thank you. This is the first time I am using Gate1 and I am really impressed by how well was organized. Our tour manager York, the driver Nung and his assistant Phet made such a difference. Beautiful country, beautiful people and amazing experiences.

We love our trip to Vietnam specifically the cooking class and cycle tour and food and hotels. Most of all we love Victor our tour manager... excellent. We had been to many gate 1 tours but our tour manager Victor is the best. We give him an A ++... he did his responsibility to all of us above and beyond I expect. He helped find place to buy silk products and the aprons. He researched for me and he went to the store to make sure the apron liked is available. He is kind and very knowledgeable of his country . He accompanied us to the airport and said goodbye. We felt Victor as a family member. Ge is our gate 1 family. We highly recommend him and we will come back to go to 14 days tour of Vietnam. We like to have Victor again as our tour manager.

I just returned from Tastes of Bangkok - want to let you know that Kit is an incredible Tour Manager. Patient, informative, great sense of humor, incredibly knowledgeable. Very patient with herding cats!! Highly recommend this tour, it was amazing.

The trip to Bangkok, Thailand was fantastic. Our hotel was beautiful and so comfortable. The breakfast buffet was delicious. I have never been on a GateOne Tour before, but certainly will go on another. Our tour bus was so comfortable and the driver excellent. Our tour guide, Kit, was excellent. She had so much knowledge and made each day interesting and fun! Thank you Gate One!

Our tour in Vietnam was exceptional thanks to our guide, Duc. His deep knowledge of Vietnamese history, culture, and local traditions enriched every moment of the trip. Duc was organized, attentive to everyone's needs, and always willing to go the extra mile to ensure we had a memorable experience. I would happily tour with him again and highly recommend him to future travelers. Thank you for a great experience.

Our trip was amazing!! Eka was a fabulous tour manager. Everything went seamlessly from my perspective. Our group of 19 connected and became close knit early in the tour which added to the enjoyment. Again, Eka went above and beyond and we were all grateful for all of the knowledge she shared about the history and life in Indonesia.

Our first Travel experience with Gate 1 has been excellent. We had an amazing Tour Leader, who is organized, kind, considerate, considerate, respectful and very professional. She went above and beyond for ensure our safety and comfort. Gate1 is so fortunate to have her in your team and we were all so blessed to have her as our Tour Leader. We look forward to more travel with Gate 1 and pray that our travel paths will cross with our wonderful tour leader in Tim.

I wanted to take a moment to recognize our tour manager, Kit, for the exceptional job she did on our recent trip. I've been a travel agent for 4 years and have experienced many land tours through various providers, but this was my first experience with Gate 1. Kit's expertise, leadership, and genuine care for each traveler set a new standard for excellence. Her professionalism and deep knowledge elevated every aspect of the tour, and she has truly set the bar to which all other Tour Managers will be measured. She is an extraordinary asset to your company, and I will confidently recommend Gate 1 to my clients, and have shared with my colleagues, based on this experience alone. Thank you for providing such outstanding service.

I want to say how thankful I am that Dang was our tour guide. He went above and beyond to ensure there were no problems on the trip and kept us on schedule. He made himself available 24/7 to resolve any issues or concerns that a member of the group may have. He's very professional, personable, and courteous. I very much enjoyed listening to his insights on growing up in Vietnam and learning about the local culture. He also provided great restaurant recommendations. The local tour guides were also exceptional.

This tour was our 8th with Gate 1. We have always had great guides, great accommodation, great transportation, and generally great meals. My husband and I both agree that this tour of Vietnam has surpassed all of the others. How is it possible to exceed excellence? I wouldn't have thought it was possible, but our tour manager, Tom, did!! He is an amazing, fun guide. His knowledge, his pride of country, his concern for our safety and our enjoyment of all that Vietnam had to offer as well as his care for our group harmony somehow surpassed excellence!! He is a true asset to Gate 1. It is my hope that Gate 1 is already aware of this but, just in case, I wanted to add my two cents. Thank you, Gate 1, for providing "More of the world for less". We always felt that way, and your good ambassador, Tom, quite literally reminded us that it is Gate 1's stated mission. Amazing, but even more amazing, is that he truly made us feel the truth of it!! We're looking forward to Gate 1 trip #9 in 2026.

Just wrapped up a 12-day Vietnam tour with Gate 1, and I want to give a huge shout-out to our guide, KAN. His pride in his hometown, his knowledge, his education, and his love for this country made every stop unforgettable. For more than nine years with Gate 1, he's been leading groups with professionalism, patience, and heart. Managing 33 travelers is no easy task, but he handled it with calm confidence and still took the time to look out for me and support my independent style. KAN represents Vietnam the right way-with dignity, respect, and genuine care. I'm grateful for his hard work and for the sacrifices he makes being away from his family to give travelers experiences like this. If you're heading to Vietnam with Gate 1, I hope you get KAN. He made the trip special!!!!

Our trip was very enjoyable. We were able to experience a new culture, try new food and interact with animals all while living in top quality hotels. Our tour guide manager Boom was a great host. She is knowledgeable and keeps us safe. Thank you for providing the tours. We will remain frequent customers with Gate 1.

We just completed our 13-day Classic Thailand trip, and we keep repeating to friends and family and to each other: "That was a FABULOUS trip!" Our tour manager, Goy, was the best tour manager we've experienced when we think of our 3 other Gate 1 trips (Peru, Morocco, Costa Rica). Goy demonstrated extra special service, surprises (introducing us to local/regional food and snacks, etc.), humor, friendliness, empathy and group management expertise. She was an ultimate pro in navigating our large group and had fun with all of us while leading us and teaching us about her country, the culture, the history and the fantastic food! Our driver, Wit and associate, Golf were also exceptional. Superior driving, service and always a smile on their faces. Thank you Gate 1...and many thanks to Goy, Wit and Golf for sharing your country and creating a fantastic experience for us!

I cannot say enough about our group leader, Goy. Her organization, help with visas, good humor, and watchful eye for our safety and comfort in varying circumstances, in a very hot climate were consistent and greatly appreciated.

Just came back from Thailand, Cambodia and Vietnam, Just wanted to say our tour guides were amazing, Steve was the one that stood out the most for me he covered our Vietnam trip and when I say he made this such a memorable experience he went above and beyond to keep us occupied with things to do and places to go when most of our pre planned events was flooded out he came through. He stuck with us till the very end. Such an amazing guy. Hope to when I do a future Gate1 trip he's the tour guide.

Our tour representative, Nee, was incredible. I have take trips with Gate 1 as well as other travel companies and she is the best one yet!!!! I love the itinerary book she put together for us, the suggestions, her availability on 'whatsApp', her calmness when there were issues, Her concern over her team. Just a wonderful experience because we knew 'Nee had us'!!!!!!

I want to let you know our tour manager, Tom, truly provided exceptional services throughout our trip. His professionalism, demeanor, friendliness, and knowledge were one of the best I've experienced from tour managers. However, his actions during our emergency, during the flooding in Hue, were truly amazing. He worked throughout the night to make sure we were evacuated the next morning. He kept us informed throughout the entire emergency, and he kept us calm and assured he was in control. He made sure we were fed at the hotel and had enough water. He used all his local contacts to make sure we were cared for. All the while, he kept a smile on his face and was totally calm throughout the entire ordeal. We ended up not missing anything on our itinerary, but more importantly, we were kept safe. He was truly a hero and deserves to be employee of the year!

This trip was amazing overall. The quality of the accommodations, the service, the food, the tours and the value far exceeded my expectations. More importantly, I am compelled to provide feedback regarding Dang, our Tour Manager. We started off in Cambodia with a group of 7 travelers. The ease in which he moved from managing 7 travelers to 37 travelers was masterful. I never felt neglected, forgotten or unsafe. Dang was available at all hours and provided a personalized blue book with all our travel information, suggestions for free time and information regarding each area we were visiting. Adding to that was his handy-dandy little reference square to put in our lanyards that contained simple Vietnamese translations for hello, goodbye, thank you, etc. and on the flip side, he provided a quick reference to money exchange values. That's just the beginning of his thoughtfulness, generosity, kindness and availability. I've received great service from Gate 1 to date but the experience, value, positivity, professionalism, and knowledge that Dang shared willingly was above and beyond anything I've experienced. Dang should be the trainer for all tour managers. He is the epitome of what Gate 1 represents and strives to convey. Dang is the best I've ever encountered and experienced. I told him so, but I want to make sure Gate 1 understands and comprehends how he elevated this trip experience for me and each of the other travelers. Thank you, thank you, thank you Dang.

Thang/Victor deserves the best ratings. His level of service went beyond "above and beyond" assuring EVERYONE'S safety and enjoyment. I was impressed with his diligence and concern that everyone was taken care of enjoying themselves and always with a smile reflecting enjoyment of his job. He mentioned Gate 1 takes care of their employees and feels Gate 1 is lucky to have him. Other travelers said they've used Gate 1 multiple times and we will use Gate 1 again all because of Thang. He deserves a 10-star rating on a scale of 1-5. Thank you, Thang, for a great experience!!!

We just completed our tour of Vietnam with gate one and I wanted you to know that our Tour Guide Tony was the best Tour Guide we have ever had on any of our vacations. He went above and beyond in every aspect of our trip ensure we were safe and knowledgeable about each day. He spent extra time overseeing each activity and meal. He provided additional detail in a booklet for us and posted each day the times and what to expect the next day. As a retired Human Resources Director I want you to know you have a world class tour guide in Tony! Thanks for giving him to us on our tour we were blessed!

I'm writing to share my sincere appreciation for the outstanding support we received from Oh during our recent travels in Thailand. His performance went far beyond what we expected and deserves to be recognized. From the outset, Oh demonstrated extraordinary knowledge of Thailand-its culture and people, communities, government/royalty, economy, and logistical landscape. He didn't just arrange our trip; he enriched it. He anticipated our needs, resolved issues before they arose, and even secured helpful contacts for things as small as laundry services, which made a big difference for our group's comfort and efficiency. It was also clear how highly respected he is among local partners and residents. That respect gave us a level of access, trust, and cultural understanding that we could not have achieved on our own. Equally impressive was his generosity with his time. He made himself available to us early in the mornings and late into the evenings without hesitation. Throughout, his calm presence, professionalism, and guardianship made us feel completely safe and cared for. In short, Oh exemplified what I imagine is the very best of your organization-knowledgeable, resourceful, culturally fluent, and deeply committed to customer care. We are profoundly grateful for his efforts and wanted you to know about the positive impact he had on our experience.

The 8 days essential trip to Vietnam from Sept 10-17, 2025 was amazing, memorable and educational. Our tour guide named Thang was very knowledgeable from the history to the current events which amazed and made us appreciate even more all the tourist spots that we went to and the country itself. He was punctual, attentive and made sure all our needs and concerns are highly met and satisfied. He went beyond and above the services that any tourist guide will do. Being under his guidance, our group formed a bond of friendships and memories that can never be taken away. He is an asset to the country of Vietnam and the agency of Gate 1. We are hoping that more tourists will be able to avail his services! He is truly a dedicated man who will bring great prestige to the agency.

Our travel manager, Thang, was outstanding. Absolutely first rate. He made everything about the trip more enjoyable not only with his professionalism but his personal stories and experiences. I would absolutely do another trip specifically with him as the travel manager!

I thoroughly enjoyed my trip. It started with Nu in Bangkok. He was so accessible and such a great tour manager. He provided valuable information which helped us secure a driver to the floating market. He took us to a beautiful mall. He cared about our safety. We were a group of six and got along well. I just wished I could have spent more time in Bangkok with Nu. Upon arriving in Cambodia, we met Tran. Tran was quite impressive. He began by providing a booklet with our daily schedule and daily quotes which were thoughtful and meaningful. He provided factual sheets on each place we visited along with meaningful quotes. There was never any doubt about where we should be at any given time. Also the local guide in Cambodia, Sam, was kind and provided a wealth of information. When arriving in Vietnam, we were joined with 19 people for a group of 25. The group got along very well. We were like a family. Tran was such a great tour manager/leader. He was well organized and everything moved like a well oiled machine. He made sure we had what we needed. He was so accessible and was attentive to our needs. I loved so many things about Tran and loved the way he handled our group. His way of rotating the seats on the bus is the best I've seen. No confusion of where you are seated. We had interesting group discussions which were quite informative. Tran should be commended for the excellent job that he did. He got a group of 25 who didn't know each other in the beginning but really enjoyed being together and had lots of fun. I only have good things to say about Tran and he is the best tour manager that I've encountered in all of my numerous group travel. We need more Tran's. He made my trip unforgettable.

Please Promote Mr. Thang! He is a man of good character and integrity!! I can put all of the tour managers I've had next to him and they wouldn't come near the bar he has set, it's pretty high (with the exception of Linda, Ireland, she was amazing as well! )!! Safety was priority number one! He united the guests as family!! As a solo traveler, he made sure I was included and not left alone ( they had all bonded from Cambodia and Thailand). I joined in Vietnam. G1, you out did yourselves in this trip!! Everything associated with the trip was top notch/tier!! What stands out the most, dinner at the private home. The owner gave us some background about the house, her family, and the business. Quite impressive!! G1, I will only travel with you because as the motto goes, See More of the World for Less. On my limited budget for travel, I've been able to visit some great countries that other companies cannot match, be it the price or itinerary !! Keep up the great work!!

Eka was my tour manager for my Indonesia trip from May 25 to June 10, 2025. She speaks very good English and answers all questions clearly. She was very organized in giving directions and making sure the group understood them. Eka always had a smile, supportive and related well with the group. She was an outstanding tour manager. The local tour guide at Bali was very informative by sharing his life experiences with us and giving us insight into his culture. It was a pleasure to have him as a tour guide. All the hotels and meals included were very good to excellent. I especially enjoyed the warm hospitality of people who invited us to view their property and treated us with a traditional meal. I enjoyed all the sites we visited, especially learning to play a musical instrument. In place of so many temples, perhaps we can we visit schools and talk to students. Spending a little more time in the market and talking about products, ingredients for their traditional food or medicine would be better than just walking through the market. Overall, it was a wonderful trip where I learned about different religions, traditions and culture. Also, what makes it special was everyone in the Gate 1 family got along very well.

The tour manager and her team (Nee, Nue & Nine) were truly exceptional and a well-oiled machine. Nee was extremely knowledgeable and a great time manager. She made the difference in our vacation. The driver and assistant were proactive and kept us safe. Nee provided excellent cultural overviews before we arrived at each destination. Nee's sense of humor was a refreshing addition!

Our trip was excellent! The itinerary was varied and provided opportunities to connect with local people as well as experience firsthand some cultural practices. Creating our own little art projects at the Indigo dye shop was a lot of fun. Also, the interaction with the elephants at the elephant reserve was very special. Our tour guide Catty was superb! The best tour guide ever! She was fun, informative, and extremely caring. She went out of her way to help my friend who had difficulty with some walks in creating opportunities for her to experience different sites. She also kept the desires of the group in mind and provided ways to please everyone. Her interactions with all members of the group were outstanding. We felt well cared for and happy. Kudos to her!!!

Wonderful trip, our tour guide DEK was fantastic, best ever tour guide, went above and beyond beyond expectations.

Great trip. One of our best. And, I have to say that our Gate1 Co-ordinator Tony was superb. This was our 4th trip with Gate 1 (Ireland last September, South Africa, and Thailand) and without a doubt, Tony was easily the best organized of any trip leader that we have experienced. He pulled a very diverse group of travelers into a well oiled machine. It is difficult to get a group of 35 strangers to work cohesively, but he managed it with great aplomb. You need to pass on to your superiors, those that evaluate your trip leaders, how pleased we were with Tonys work. He was superb.

This was my first trip on Gate 1. I'd like to comment that the trip exceeded my expectations.. Not only was it well organized, accommodations wonderful, and tours were great-- but what made this trip most outstanding was the tour leader Tran! Tran was extremely knowledgeable about everything- history, culture, religion, daily life, etc-- His presentation was terrific-- his English was perfect, his personality was such that he made all of us feel like "family' and his great sense of humor made the trip fun! He shared with us his personal harrowing history--He was very caring about our comfort-- and when I began to feel a little tired on the bus back from Cu Chi tunnels he noticed right away and asked me if I was OK even before i realized that i was dehydrated and was about to feel ill--I couldn't go to the dinner that night but he was sure to send back soup and rice that I could digest. Tran gave additional ideas when we had some free time--recommendations about restaurants, and even invited anyone to join him to try Salt coffee which was delicious. At stops along the way he arranged in advance places for lunch and explained lunch choices so we knew what we could have. I have been on tours with private guides before-- but Tran was by far the best tour guide I ever had!

We are so pleased to have Shaukani as our Tour Manager. He is such a caring, knowledgeable, highly organized and well-prepared Tour Manager, who made sure everyone in the group is comfortable and satisfied. He made sure no one is left behind, he interacted with everyone in the group, whether they are older or younger, introverted or extroverted, everyone felt the sincerity behind his actions and words. At times he could be very funny, too, which made bonding with everyone in the group easy to achieve.

It was awesome! Our tour guide Atik was excellent in every way. She made sure that our hotel rooms were comfortable and everything was perfect. She tried to solve all the problems to the tiniest details. She described everything in meticulous detail and made sure we enjoyed our trip. Overall it was a nice trip with an excellent guide.

Just on the flight after a wonderful trip to Indonesia. Wina, our tour manager was wonderful. She was aware of every traveler's need, and went above and beyond. A true poster child for Gate1. Wina is an asset. Her passion and enthusiasm can only be matched by a few. Well done.

We had the absolute pleasure of having Wina as our tour director during our incredible journey through Indonesia and Bali, and she truly made the experience unforgettable. From day one, Wina impressed us with her exceptional attention to detail-she noticed everything, even the little things, and made sure each guest felt comfortable, cared for, and included. Her kindness and warmth created a welcoming atmosphere that brought our group together like family. She was always patient and understanding, no matter what the situation, and she handled every moment with grace and professionalism. Wina's knowledge of Indonesian and Balinese culture, history, and traditions was amazing. She shared stories, insights, and local tips that added so much depth to every place we visited. Because of her, we didn't just see the sights-we truly experienced them. But what made Wina stand out the most was her fun-loving spirit. She brought so much joy and laughter to each day, making the entire trip not only smooth and enriching, but also a lot of fun! Thank you, Wina, for going above and beyond. You were the heart of this journey, and we'll always be grateful for the memories you helped create!

We have been on several Gate 1 escorted tours and the Tour Managers are always efficient, organized, and make our trips enjoyable. They have all been excellent and a few have been special, but even with lofty expectations of Gate 1 Tour Managers based on these experiences, Duc (our Travel Manager for our recent Vietnam tour) managed to exceed our expectations and impressed many times with his organizational skills, his friendliness and humor, his perfect level of description and narration, his concern about individual and group needs large and small, and his ability to share so many insights into his lovely country. Duc is genuine and sincere and I suspect everyone of the 30+ participants on this tour thought that they were Duk's favorite, but we like to think we were. :) I also want to add that the main tour bus was spacious and comfortable and we were relieved that all the hotels had air conditioning. Gate 1 continues to impress us and we were particularly impressed with so many aspects of the Vietnam tour and especially with Tour Manager Duc.

Came back recently from Thailand trip in April. I have to say that it was one of the best trips we had. Thailand is such a beautiful place and the people are so friendly. We had no fear walking around at night, of course using common sense. However, our guide, Ya, was awesome. He had so much knowledge and he went above and beyond to make this trip a memorable one. He took us places that were not on the itinerary, of course we had a group that kept to the schedule which made this possible. He explained everything so thoroughly and answered every question. Someone in our group, left a phone in one of the tours and he was able to contact them and coordinate with another gate1 tour which were crossing paths at one point. This is a testament to the the Thailand people and their honesty. Other places that phone would have been lost. Ya was always buying food and fruits from different locations to give to us to try. He would make stops and have us get off to show us some of the culture and way of life of the Thai People. It was a very pleasant trip thanks to Ya and his support Staff on the bus Yu and No. they were very friendly and made sure we were safe, comfortable, and on schedule. This is a place I would love to visit again and Gate1 is our go to tour company. Hope they never change. They truly provide more of the world for less.