We have experienced some exceptional tour managers on previous Gate 1 tours. However, none can compare with the service provided by Pável on our Perú tour. His attention to detail was astounding, potential problems were anticipated and taken care of, nothing was too much trouble, everything was explained clearly, urgent situations were dealt with immediately, seamlessly, and with care and sensitivity to the individual concerned. All this was done with kindness and humor. His knowledge of Peru, its geography, history, and current affairs was exemplary, and provided vital insight into the country, its landscape, and people. Consequently, we loved all aspects of Peru, and the trip was a spectacular success.

Well, just wow! What a fantastic 2-week journey to the end of the world... The Glaciers and waterfalls, penguins, zodiac rides, mountains, hotels, all just fabulous. I was especially fond of the Hotel Las Torres. The hikes were challenging enough and scenery extraordinary. The ship and expedition crew were all professional, knowledgeable and very helpful to the guests. My room on the ship was so comfortable, clean and pristine with a wall-to-ceiling window. I was the only one from G1 to go on a particularly challenging hike and I completed it. It was truly amazing. You certainly won't go hungry on the cruise. I met lots of wonderful folks on the ship from other tour groups and travelers on their own. We also had the best tour manager, Lucas! He was warm, funny, a wealth of knowledge and very helpful. He was attentive to his group. He made sure everyone got what they needed, liked their food choices, made special accommodations for those who needed them. Treated everyone well. This trip was in the top 5 of my many, many G1 trips!!

We have been on quite a few Gate1 tours. This by far was one of our favorites. Luis is an exceptional guide. His knowledge of and passion for Costa Rica and Panama are immeasurable. After two weeks of him sharing his knowledge, I felt like I had been to school. He knew the answer to every question asked. This is the first tour I've been on where Eco tourism was the priority. Very few problems occurred but when one did, he handled it immediately and professionally. He has a great sense of humor in his presentations which helped pass the time on long bus rides. He represents all that Gate1 stands for, and you should feel pride in his representation of this company. I also want to mention the skill of our bus driver, Jose. He received our applause many times in maneuvering our large bus through tight places.

A quick note to compliment Javier, our guide in the Galapagos and Amazon. You are very lucky to have such a great guide. He made our trip fun. He was extremely well versed in all aspects of the trip. He was knowledgeable and willing to share his knowledge too. He was a great ambassador for Gate 1 and Ecuador. It was a pleasure to travel with him. He handled long travel days with ease and was always present to attend to our needs. Thanks to him our Gate 1 adventure was perfect.

Nacho was an amazing tour director. He is passionate about and loves his job. He took great care of every detail of our trip to ensure our safety and that we were all happy. He promoted group harmony (familia) and cohesiveness, and it was excellent. Nacho is extremely knowledgeable about each site we visited. It's Nacho who makes me want to book another Gate1 trip. I wish he could be my tour manager on every trip. Gate 1 is very lucky to have him.

It was AWESOME! Coni was a great Tour Manager! Everything was exceptionally well managed. It was one of the best tour experiences we have had.

I wanted to especially commend our tour guide Giovanna. She was outstanding. She demonstrated great communication, friendliness and knowledge of Ecuador. Her enthusiasm and pride in her home country added tremendously to our enjoyment of the tour. Also, the spa tour was outstanding and represented a great "break" in the middle of the tour.

Wonderful! We really enjoyed it and Alejandro is the best guide we've ever had anywhere, around the world! I hope you can keep him, he is a treasure and a real asset for your company.

Exceptional trip. Daniel, our Tour Manager, was exceptional, highly knowledgeable on all aspects of the culture, the animals, the terrain.!

My trip to Patagonia was one of the best trips I have taken with a group and Alex was one of the best tour directors I have had. The trip was multi-layered. We saw beautiful things, learned and experienced the culture of Chile and Argentina that included food, history, information about different aspects of the countries. Alex was attentive to all of our needs. Thank you for a great trip and look forward to another trip with Gate 1.

Regarding the Gate1 trip to Belize & Guatemala, we had a very positive experience with our tour guide, Manny. From the very beginning, he was knowledgeable, engaging, and genuinely passionate about his job. The tour was well-organized but never felt rushed, and he brought each location to life with history, local insights, and a wonderful sense of humor. As with any group, there is always an individual or individual who is more needy. Manny showed amazing patience with those who needed more attention but also balanced what most of the group needed. He was happy to answer questions, adjust the pace, and make sure everyone felt included. We wouldn't hesitate to recommend Manny or Gate1 to anyone looking for an informative, fun, and memorable experience.

My wife and I Just completed the 14 Day Patagonia tour, and We had Marina as our Tour-manager. Our Gate1 tour manager for this trip was an absolute gem, going above and beyond to treat our group like royalty with her impeccable organization, infectious enthusiasm, and thoughtful surprises that elevated every moment. Thanks to her, this became one of our most memorable adventures with Gate1-we savored every second and can't wait to book another!

I recently returned from a Discovery tour of Peru. I can not say enough about every Gate 1 employee I met on this trip, especially Victor. Victor went above & beyond expectations in every way every day. His special touches made this trip even more memorable, like assuring all our rooms faced Lake Titicaca so we could see the sunrise over the lake from our rooms & bringing grass so we could feed the llamas & alpacas. He scheduled rest stops at interesting places that had more than just toilets (shops or amazing views), kept us interested with history & Peruvian tales & showed us movies that pertained to what we were to see or do. All of our city guides were wonderful, Mauricio, Renzo, David & Richard, bringing their own unique perspective on where we visited. I can not say enough about Victor. We had several medical issues with a few guests which he handled professionally & safely. He treated us like family making sure everyone was included in our activities to their ability. He is truly an asset to your company. Also, Richard will make a fantastic tour manager because he has learned from the best! Also, I'd like to mention the best bus driver on the planet, Julio, who drove our big bus thru those mountain roads like he was driving a tuk tuk!

Paul was an exceptional guide, and I wanted to make sure to take the extra time to write this to you all. He went so above and beyond for every single person on the trip, including me. He always made sure I had vegetarian options, and then when my phone got fried in the Galapagos, he bent over backwards to help me get it fixed in Quito. He was funny and witty and kept all of us informed and entertained and laughing and smiling. He helped create a great group dynamic and we all had such a great time with each other and with him. Paul is the best tour guide I have ever had and if I have guides even mostly as good as him, I will be the luckiest person. Paul is amazing and made me fall in love with Ecuador. He is so proud of his country and can't wait to show us everything. He also is extremely savvy with logistics I could NOT believe how capable he was of all the flights and buses and boats and canoes, I mean literally Paul was canoeing for us on the Amazon. He is extraordinary.

I am writing to express my sincere appreciation for the outstanding service provided by our group manager, Javier, during my recent tour with your company. From the very beginning, Javier demonstrated exceptional professionalism, warmth, and dedication. They ensured that every member of our group felt welcomed, informed, and well taken care of. Whether it was coordinating logistics, offering helpful insights about each destination, or handling unexpected situations with calm and confidence, Javier consistently went above and beyond. Their enthusiasm and genuine passion for their work created a positive, enjoyable atmosphere throughout the trip. It was clear that they cared deeply about making the experience memorable for everyone, and their efforts did not go unnoticed. Because of Javier's outstanding leadership and the smooth, enjoyable experience overall, I will gladly recommend your company to others and look forward to traveling with you again in the future.

This was my first experience with Gate 1, and I will be back! I would first like to bring attention to our tour guide Javiar; he was amazing! I cannot recommend him enough. He was so knowledgeable about any question that was asked, he was incredible at translating all the time and must be one of the calmest and patient people I've ever met. I will be back just because of him. Yes, the experience was incredible, but it wouldn't have been as amazing without Javiar! This was a great trip to see a lot of the highlights Ecuador has to offer. I felt like the amount of time we spent at each location was just perfect. I can't wait to go on more tours!

The Aztec/Mayan Illumination Tour is one of the best Gate 1 tours I've taken. Julie was an outstanding Tour Manager. Her tour booklet provided vital information about the tour and the daily schedule. Her archaeological background added to a higher-level perspective on what we saw and experienced. I appreciated her "culinary tour of snacks", a real treat. Julie went the "extra kilometer" consistently. Jesus was an excellent driver--skilled, safe, and helpful. The hotels were great in all respects. The local guides were superb, adding greatly to our understanding. Their knowledge and passion for their towns were obvious. Highlights were the stop at the Anthropological Museum in Xalapa and the Hacienda de Pacho coffee farm. The local musicians who performed at our semi-final dinner in Chichen-Itza added greatly to our enjoyment and set a warm tone for the evening. A great tour! I highly recommend it!

The Aztec and Mayan Illumination tour was an exciting adventure and an excellent itinerary. Our tour manager Ivan was a very professional yet approachable tour director. His interpersonal skills were admirable, and his easy-going personality did not interfere with his efficient and effective tour direction. He was quite knowledge about the various stages of civilization and development of the Aztec and Mayan cultures that made Mexico the country we visited in 2025. The local tour guides introduced on our trips were highly prepared for their presentations with photos, diagrams and a wealth of history. Each guide introduced their location with a true love for the cultures they represented. Their overall knowledge of their subject was in depth. The stop for lunch and tour of the Pacho Nuevo hacienda was an interesting story of the other cultures in the area; that of the Europeans influence in and love of Mexico. I highly recommend this tour for all the reasons above. And our bus driver Eduardo/Lalo was an excellent driver and very helpful assisting the passengers on his motor coach.

Jose was exceptional! One of the top 5 we have had (being on over 25 Gate 1 trips that says a lot!) The bus driver, Felix, also was great! Manual, the Panama guide was VERY hard to understand, his skill of the English language was not good. It was a wonderful trip! The farm family lunch was highlight and great food! Loved all the boat rides. The tour and lunch with the Embera tribe was excellent, great fish!! We cannot wait for our next Gate 1 adventure.

Great trip. Excellent guide. He was so knowledgeable about the plants and animals and had an amazing ability to spot them. One of the days we had lunch at his family's farm. That was a highlight. Also had a special day at the indigenous people's village in Panama.

Our trip was very good. We had the best Tour Manager, Giovanna, who was not only knowledgeable, but also very kind and helpful.

This was near or at the top of the list of all our tours, including several with Gate 1. Tour manager David was outstanding! I would recommend him without reservation!

I just wanted to send a message regarding our recent trip to Peru and the outstanding job that was done by our Tour Manager Washington. Simply "top notch" in all aspects! We couldn't have asked for a better guide! His personal attention to details and special needs of different guests was incredible! What a great reflection on Gate 1! I can't say enough about this wonderful trip that really was accomplished through the tremendous "people skills" of Washington. We learned, we explored, we had fun, and we became family all through his efforts. Safety was always at the top of his list and our trip was absolutely " Epic". Please pass on our thanks and appreciation for a job well done and let Senior Management know what a fine representation they have in Peru!

I would like to thank Gate 1 and Discovery Tours for the amazing experience we had on the 14 Day Peruvian Legends Tour. The itinerary was excellent and we especially appreciated the opportunities for cultural connections. The hotels and included meals were top notch. But what really made the tour exceptional was the Gate 1 staff. Our tour manager, Victor has excellent communication skills and made our group feel like a family. He helped us see his country through his eyes and made us feel very welcome. He went out of his way to make sure all our needs were taken care of throughout the tour. We had an amazing driver, Dante, who efficiently got us where we needed to be and made us feel safe. Our local guides, Liliana, David, and John Claude were all very knowledgeable and friendly.. Our first tour with Gate 1 was an adventure we will never forget and we look forward to our next opportunity to travel with Gate 1.

We had a great time with Belize and Guatemala! Our tour guy, Luis, is a gem. He worked hard keeping our group organized, on time, and safe with all our adventures. He's so proud of his country and thrilled to share his knowledge with us. We have traveled with Gate1 many times and I would have to say Luis is one of the best tour managers we've ever had. Gate1 is lucky to have him on the team. Belize was amazing. We learned about Laminai, the Mayan ancient ruins. We enjoyed the boat ride on the New River and identified all wildlife. Cay was wonderful at snorkeling, and the best was the cave tubing adventure! Guatemala exceeded our expectations with Tikal, Livingston, and especially Antigua! What a beautiful city! We were in awe seeing smoke coming out from the active volcano behind our hotel too. Thanks to all the local guides and drivers who helped with our tour, especially Oscar1, Oscar 2, Nate and others. Our group of 14 were harmonious. We formed many new friendships with lots of nice memories and lots of laughter. We really recommend everyone to book this tour. You won't regret it.

My trip was great and the tour guide Carlos was excellent. Very knowledgeable, courteous and friendly and helpful. Super organized. Really superb!

We just wanted to say more about our tour manager Virginia. She was very organized. She prepared us VERY WELL for every day of the trip. She went out of her way, for example, taking people shopping that didn't have the right gear for our excursions. She was very easy-going and never showed any frustration, she always had a smile. She was very helpful getting us an Uber for going back to the airport at the end of our trip. She called the driver to give him directions on how to approach the hotel as the street was closed. She did this for others as well who were leaving by Uber. I just can't say enough about her, she deserves a raise!

This trip was fantastic! I must highly commend Julia; she was an amazing travel manager. I felt very privileged to have had her as the tour manager for this trip! Her expansive knowledge base and personality, plus her experience as an Archeologist contributed to making this my best Gate1 trip so far. She is an asset to the Gate1 family in Mexico. She truly raised the bar of my expectations for travel managers for my future Gate1 trips. Thank you!

Most amazing trip and this was my 9th Gate 1trip, driver was amazing in those narrow streets and always had water and hand sanitizer ready and bus was clean, local guides were knowledgeable and interesting, tour manager Elvis showed his loved for Peru and kept harmony and in the group and kept us safe and informed. I lost my passport coming back from Machu Pichu and staff located it and arranged for the return that night which is amazing and is main reason I use gate 1 because I know they look out our health and safety. I am still amazed at what I saw and how I was taken care of for 14 days, well done!!!

Trip was excellent. NO issues. Tour Guide Clemente did an excellent Job. Very accommodating to all in the group. Will take another tour with him without a doubt. Excellent driver also. Very experience and awesome skills maneuvering on sometimes tough spots.

This was one of the best gate one discovery tours I have been on. Our guide Chris was exceptional.

We had an incredible trip on the Rocky Maintainer through the Canadian Rockies. We loved the two-day train trip and the beautiful Canadian Rocky Mountains. We have always had good tour managers with Gate 1, but our tour director, Nancy, was the absolute BEST EVER. From our first meeting, she made sure we all felt a part of a family group and took care of every detail and then some. Nancy had great knowledge of the local flora and fauna, history of the area, wildlife and always had extra surprises for us along the way. She had incredible humor and kept us laughing the whole way. Hang on to her!! She made our trip special. We also had an incredible bus driver, Bruce, who also had great knowledge of the area and had wonderful stories to tell. It's the first time I've hugged the bus driver when our trip was over. If you ever get a chance, put the two of them together. What a team. They took good care of my husband who needed a cane. Every day the scenery was more beautiful than the last. Highlights of the trip were the train trip and the wonderful service by the staff, boat trip, glacier trip and gondola ride. What a beautiful area.

Our trip was fantastic! Our guide Marco was top notch. He accommodated our every need. He is a wealth of knowledge with history and stories of all the areas we visited. He gave us just the right amount of information about upcoming plans so that we weren't overwhelmed. It was a very active, busy trip with many modes of transportation, but we loved every minute of it. Thanks, to Marco & Gate 1.

The trip was amazing. It actually was so much more than what I expected. Our tour guide, Caroline, was so knowledgeable and fun. We had a great time meeting new people and going to places we would never have known about on our own.

Had a wonderful trip to Peru primarily due to our Gate 1 Tour Guide Abel. Abel has a deep knowledge of Peruvian History. He was caring & personable. Each day he took time to talk with everyone and ensure we were pleased, immediately reacted to any concerns. Abel exceeded my expectations by flawlessly handling each and every detail during my visit to Peru.

I wanted to take this opportunity to recognize our Guide Paul from Ecuador. He was absolutely superb and, in my opinion, made this trip a wonderful experience for the entire group. Paul is a really wonderful, warm, kind and caring person and he took the time and trouble to get to know each one of us and find out ways to support us during this trip. In the end, because of Paul's generosity and support, all 19 of us enjoyed being with each other and came together like one large happy family. I will always remember this trip and the way that Paul helped us create connections between everyone. Bravo Paul!

We had a wonderful time in Peru. Abel, our tour director, was in one word Fantastic! His managerial and problem-solving skills were excellent. His passion for his country was evident in the way he presented all information to us. He drew us together as a caring and cohesive group of friends. He was very much a part of that friendship. We have been on many tours, and I have to say that Abel was the best. Dante, our driver, was also excellent. Also, a big shoutout for Reuben, our assistant tour director, for his guidance and helping to make things go smoothly. The trip was a great experience in every respect.

Our Discovery trip to Mexico was FABULOUS! Bacio our guide was one of the best guides we have ever had and we travel A LOT! The itinerary was perfect and the small group made it that much better. Love Gate 1

Thank you and although it is nice to be home we had a fabulous trip. From the moment we arrived in NFLD until the day we left we had a fun, informative and fantastic time. Also met some new people and made new friends. So happy we booked this trip and thank you Gate 1 for making a trip I have been wanting to do for a while so stress free.

Just wanted to say Gary was the best tour manager we have experienced! He put safety first at all times and treated everyone in the group as part of his family. A very passionate and knowledgeable guide!

While I scored the maximum rating for our tour manager, the survey did not give me the opportunity to express how impressed my wife and I were regarding our tour manager, Edgar. Edgar's in-depth knowledge of history about not only Perú, but much of South America, was immeasurable. Not only ancient and modern history, but also culture and politics. Never have we had a guide in all the trips we have done over the years, that has left us with such a lasting impression. Finally. Edgar's constant care and wellbeing for his tour group were much appreciated.

This is the first group travel I have been on, and it was a wonderful experience! I will definitely consider Gate1 for my next trip. I really enjoyed the train and was very impressed with the service and food. Not having to deal with luggage at each hotel was such a pleasure. Just placing it inside the hotel room door and it magically appeared at the next stop! It's the little things that make a difference... I could not have asked for a better guide. Glenda was just super! She went over and above, always thinking about the small things to make the trip comfortable and memorable!

Our trip was fantastic! We enjoyed our visit to Ecuador. The Galapagos was the best part of the trip. Our naturalist guides, Peter and Darwin, were so knowledgeable and friendly. The hot springs in Papallacta were very relaxing along with the massage. The Amazon rainforest was such a great adventure. Our tour manager Wilson was one of the best we've ever had! He was very knowledgeable and so organized getting us through all the different modes of transportation. I would definitely recommend this trip to anyone with the comment that it is a very active trip.

The Ecuador trip was absolutely OUTSTANDING, probably the best Gate 1 tour so far, because ALL of the experiences were so different: the Galapagos, the Quito/Andes area, AND the amazing Amazon Rain Forest. All the hotels were superb and the food uniformly excellent for every meal. Best of all was our Tour Manager Daniel who went above and beyond our expectations to make us feel safe and pampered every minute of every day! it was fun to have our local guide Alejandra be so well connected family-wise and well informed of the areas we visited.

Our Tour Manager, Giovanna is an Ecuadorian National Treasure. Her attention to detail, organizational skills, and overall passion for her country is outstanding. Her interaction with others our entire trip was one of respect and admiration. She is very well received and so in turn, so was our tour group. I highly recommend she receives either a huge raise and/or bonus! She is that great! This was a trip of our lifetime, we have never experienced anything like it before. The bar is pretty high up for future expectations but, we are interested in travelling with Gate 1 again, hopefully soon.