Let me start by saying that I was hoping to have a nice experience with Gate 1, but what I had was a GREAT experience! Let me start by saying that we were met at the airport in Venice by a Gate 1 representative to guide us to our destination. Already a huge positive for me in that my family did not have to wonder and figure out what to do next. At our first meeting with our tour manager Viviana (Vivi), and our fellow travelers it was wonderful to hear that many had been on numerous Gate 1 tours and kept coming back. Next, what can I say about Vivi, she is EXCEPTIONAL! Not only did she communicate every step of the way, it is clear she loves her job. Her genuine interest in assuring we had a wonderful trip came through loud and clear! All her little personal touches were so sweet and her attention to detail made all of us feel secure and comfortable. She is a treasure! The tour guides were outstanding! I expected to see the cities on the tour, however what the guides gave us was a real education. They not only knew their cities, you could see they had a real love and pride in telling us all the information about each site. Riccardo, Paulo. Vanessa, and Guiseppe were amazing. They were able to communicate the facts with humour and wonderful stories. My daughter and her friend are both gluten free. The care that Vivi showed in making sure they were taken care of was wonderful. Lastly, let me say I will absolutely travel with Gate 1 again and have already given it the highest endorsement to my family and friends. We will definitely go back to beautiful Italy again! Thanks Vivi and company for the great experience!

Wanted to let you know how wonderful it was having Maurizio as our tour manager. He is very knowledgeable about Italy, obviously, but he has the best personality and made everyone feel welcome. He shared so many stories with the group....his knowledge of gelato is impressive! I've already made pasta sauce the way he explained it to us. He made our first trip to Italy so memorable!

Our first trip to Europe was outstanding! Couldn't find anyone nicer, more knowledgeable, helpful etc than our tour manager, Susanna. The same goes for our driver and local tour guides. Our time was used wisely, never waiting - so organized. Well done Gate 1, this exceeded my expectations.

Well our Gate1 16 day romantic Amalfi with lake region and Rome was fantastic. Firstly, our tour guide Remo was so good and we had so much fun with him. His knowledge of geography and history was incredible. I certainly would like to have him as a tour guide again on another Gate1 trip sometime. Our hotels were first class, the bus drivers were all very professional, our meals included were very good and all the sights we saw were very enjoyable. You can never get enough of Rome. And the weather was in the 70's the whole time. Perfect. Also, all the local guides were very good.

Our tour guide in Sicily and Malta was wonderful Antoinette (Tony) was very accommodating. Tony helped us understand some Italian phrases, worried about our safety, picked up on conversations on things our group liked to do like sing and listen to special songs while on the bus. Tony was very good about explaining everything we were going to do, when we would need to dress differently for our tours and paid attention to details that made us more comfortable and ready to tackle each day. Can't say enough about Tony, she makes Gate 1 look great!

I had the best time! It was truly the best trip of my life. This has been on my bucket list since I was a child, and your company did not disappoint. Our tour guide Maurizio, was phenomenal. He made sure that we were all informed, had everything we needed, and made sure we were all taken care of. His personality, his special surprises, his information on every location me the trip special. All of the guides at every destination were informative and fun and made sure that our group was taken care of. Our driver, Vincenzo was amazing! I cannot believe how well he drove in some of the tightest spots imaginable. We were all amazed. I would highly recommend gate one and our tour guide, Maurizio. The memories will last my entire life!

The trip was fantastic from beginning to end. Our Tour Manager, Dionisio was very knowledgeable and personable. He quickly made you feel like a close friend. Everyone commented on how organized everything was and on time. It was exciting to see and walk through all the cities and historical places one only has read about or seen in pictures. The tour guides were extremely informative and helpful. I don't think one question went unanswered. We tell everyone that asks about our trip how great Gate 1 was from picking us up at the airport to making sure we were at the airport for our flight home.

Our trip to Italy was fabulous. Our Guide Lynn was really great. The 9 days went by too fast. The hotel was very nice and all the food and wine was great. Very happy with Gate 1.

Our trip to Sicily and Malta was fantastic in all regards - itinerary, venues, fellow travelers, but most of all tour director Silvia. Her temperament, attention to detail, proactiveness and so many other aspects are without parallel in our experience. She really made a great trip- fabulous.

Our Trip to Italy was spectacular! This was our honeymoon we had to cancel because covid hit. It was totally worth the wait. Our trip started in Rome with the MOST amazing Gate 1 tour Guide - Riccardo. He was so knowledgeable, kind hearted, fun and just an all around wonderful man. Our best local tour guide was in Rome it was Kristina, she was great - and very knowledgeable, engaging and kept our interest...All day! Staying on the island Murano was so romantic and beautiful. Our Trip was totally Magical - we are only sorry it is now over. Now we have the hard decision of where to go next... and definitely another trip to Italy in the Future! Thank you for being a great tour company.

We recently returned from the 12 Day Enchanting Italy with Amalfi Gate1 tour, from Aug 23 to Sept 3, 2022. We have enjoyed numerous Gate1 tours and this one ranks near the top. In particular, I'd like to extend our warm thanks and appreciation for the simply outstanding job done by our Tour Manager, Lorena. From the moment we met Lorena at Venice Airport she showed her professionalism and friendly, inclusive approach to managing our tour from start to finish. Lorena honestly did not make s single mistake and kept the entire group informed of the schedule, abreast of normal changes and moving right along to see all of the numerous sights Italy has to offer. In conclusion we are very satisfied with Gate1 and the fact you have expert Tour Managers like Lorena on your staff.

I would like Gate 1 to commend our 13 Day Romantic Italy Tour Leader Susy ! I have been on numerous Gate1 tours ( other companies also) and have NEVER had such a fantastic tour leader. Every day was wonderful because of Suzy. She is knowledgeable, considerate, sweet, always going out of her way to accommodate the group & was loved by all of us. She obviously loves her job and loves her country. And, who else but Suzy would get up at 3:00 AM to say goodbye to eight of us who had to leave early! Please recognize this special, wonderful person. She was a "gift" to all of us and certainly should be a valued employee of Gate 1 .. she is THE BEST!

I cannot say enough good things, great things about this trip. It was fabulous and everyone at home was envious. We were able to see so much in the time we were in Italy. None of this would have been possible without Vanni and Alicia guiding the way. You definitely have two diamonds there and not in the rough. They were fabulous guides and there was nothing left unseen or untouched. I cannot wait for my Christmas Markets Tour in December with 5 of my friends and am hoping it is just as great! Thank you for the wonderful experience and lifetime memories!

GATE1 especially our guide Emanuela was absolutely phenomenal! There is not one remotely negative thing I can say about the trip. The hotels were first class. Great location, food and tours amazing. You took care and thought of everything! Will definitely be using Gate 1 again and recommending to everyone we know!

Just returned from 12 day tour of Italy with Gate One. Our tour director Remo is absolutely fantastic. He was extremely knowledgeable, quick to solve problems, and extremely attentive to the needs of everyone on the tour, especially due to the extremely hot weather while we were there!! If ever to travel to Italy again I would totally request Remo! He made the trip enjoyable, considering all the walking, which not easy for some in the group. Please send our compliments to Remo.

I would like to Thank our Tour Manager Riccardo for the trip of a lifetime and the countless Memories with our Family. His Knowledge, Patience, and Passion for the areas we visited was extraordinary. The in depth and additional explanations and stories he and his team of tour guides and drivers provided us in each city of our tour inspired us with the "Love for Italy" that many people talk about when they visit. Not being a frequent tour traveler, I was very pleased with the sites we were able to visit in such a short period. The tour group meals together at the various locations was another great experience to increase the relationship of our travel companions and have a taste of the region as well. The unplanned stop to view the fallen soldiers at Florence American Cemetery honoring the American men and women who gave their lives during WWII - a sobering, but inspiring sacred grounds that was unknown to many of us until the tour. Everything was memorable and will remain in our hearts for a long time. Thank You to Riccardo and your team of guides and drivers who brought the past, present, and future of Italy to life for all of us. Thank You

I just wanted to provide additional feedback from my 11 day Italy trip from 7/2-7/12. Maurizio was AMAZING! He was extremely well organized and punctual and went out of his way to help in every way. We always knew what was coming next. There were no surprises. In addition to being helpful, he was informative, humorous and found several opportunities to add his own personal touch to our tour to bring us all together. Whether it was a small token from the glass factory in Venice, or snacks in a Florence piazza or on a long bus ride, he always went out of his way for his "family" as he liked to call us. His recommendations for shopping and eating did NOT disappoint! Our driver Davide was also fantastic and we enjoyed his company and his excellent driving. Thank you for a wonderful Italy experience!

My husband and I recently completed the 11 Day Romantic Italy tour with Tour Director, Marisa S. This was my 12th tour with Gate 1 Travel and without a doubt Marisa was the BEST Tour Director I have had. Her knowledge of Italy was beyond comparison, not only the history but also her suggestions of things to do and places to eat when we were on our own. Her communication was spot on and there was never any doubt about what time and where we were to meet. While she took her responsibility for the group seriously, she was also charming and fun to travel with. She truly is beyond amazing and we were so sorry the tour ended and we had to say goodbye as we enjoyed her so very much. Gate 1 is so fortunate to have her on their staff, she is an amazing example of what a Tour Director should be in every sense of the word. I cannot describe in words how wonderful it was to travel with Marisa and Gate 1, she made it a trip to remember forever.

Our recent Gate 1 tour of Italy exceeded our expectations as first time "tour travelers". All of the Gate 1 staff who accompanied us, provided us with excellent service, support and knowledge throughout the trip. Our tour manager, Suzy, was very friendly and welcoming. We especially enjoyed the information she gave on our bus rides through various towns and regions. Our hotels were comfortable and conveniently located to local shopping and dining. It was a big plus to have many meals included during our stay. The food and wine were phenomenal! The Tuscan dinner at a nearby winery was definitely a highlight of our trip! In spite of our luggage being lost the entire time, we had a fabulous vacation in Italy, thanks to Gate 1. We are looking forward to booking another tour with Gate 1 in the future.

We just returned from the 14-Day Romantic Italy with Amalfi trip and cannot say enough good things about our trip! Gate 1 did a fabulous job of creating an itinerary that allowed first-time visitors to Italy to truly take in all the high points of the beautiful country. From the sweeping vistas of Lake Maggiore, to the romantic canals of Venice, fun Tuscan wine dinners, historic Rome, and the sparkling blue waters of the Amalfi Coast, we were able to experience the sights, sounds, history, art, architecture, and taste of Italy! The transfers to and from the airport were especially helpful. All of the local guides and drivers were professional and knowledgeable. However, the BEST part of our Italian trip was our tour manager, Luca! He truly made our trip fun, memorable, and personal. Luca is professional, organized, funny, flexible, and incredibly knowledgeable about each site and city. He gave excellent recommendations on restaurants and went above and beyond to help up coordinate a few personal "must see" moments on our trip. Our entire group commented every day about how lucky we were to have Luca as our guide. Thank you, Luca! Overall, the Gate 1 trip was fabulous. I already have a friend who has booked her first Gate 1 trip based upon my experience and photos. Thank you, Gate 1!

Our discovery tour to foods and wine of northern Italy was fabulous. This was our first discovery tour. Our small group of 15 jelled into a family while participating in food, wine, and spirits sampling. Our guide, Carmine , was ultra professional and looked after our safety and health at all times. He arranged for transportation alternatives when Mother Nature denied us water passage to Portofino because of high winds. He hired a van when he deemed the sidewalk-less road too dangerous to walk to get the post trip Covid tests. He treated us to evening drinks on sunny piazzas in Torino and Bologna. He took care of all the worries of getting us from point A to point B while supplying us with geographic historical and cultural aspects of northern Italy. Invaluable experiences and knowledge were shared by all in the beauty and wonder of northern Italy.

We completed the Food and Wines of Piedmont, Liguria and Veneto with Cinque Terra last week and there are two things I'd like to share. First, what a fabulous itinerary - start to finish! The trip to the rice plantation and balsamic vinegar winery were fascinating. And each of the wineries we visited offered beautiful wines and food. Second, I have nothing but "High Praise" for our tour manager, Vanessa. She is the perfect, caring host. Her knowledge and friendliness added so much more to the trip. And she certainly seems to be in her element as a tour manager. She was terrific! This was our first small group trip with Gate 1 and we loved every minute of it. We are already looking for other small group trips we could take with Gate 1.

The trip to southern Italy and Puglia was wonderful! Our tour director, Silvia was exceptional!! The food, scenery and itinerary was different from the northern and central areas of Italy, but like all of Italy, so much history. I highly recommend this trip from Gate 1 - you can count on knowledgeable tour guides, excellent hotels and a wonderful trip. I have travelled with Gate 1 several times, and they never disappoint!

Our trip was absolutely terrific. It was a well planned trip that was executed flawlessly by our tour director Gabrijela and our driver Matija. We loved every minute of it in Croatia, Slovenia & Montenegro learning about the history and seeing the fabulous sights. When we got back to Venice our other tour director, Antonio , was also very welcoming. The care he took to make sure that our party got to the correct gate at the airport was especially appreciated. We are already planning our next Gate 1 trip with one of the friends that we made on our most recent trip. Thank you for the wonderful service you provide in showing us the world and reminding us that we are all connected on this planet.

I have traveled with 2 other tour companies and comparatively, our Tour Manager Daniela went above & beyond what I have experienced in the past. Daniela was absolutely wonderful! She did an incredible job and truly wanted everyone to enjoy Italy! She came across as a warm, caring, and knowledgeable person and went far beyond to ensure that we had the best experience we could have. She was very thorough and had many excellent recommendations on local restaurants and other locations to visit. Our local guides were very knowledgeable and helpful, they effortlessly led us through the crowds, offering interesting discourse and adding fun facts and details to everything we saw. I would recommend Gate 1 to all my friends and relatives!

Our first tour with Gate 1 was amazing! The trip was well planned. It started out with a slow pace, increased as the days went on and ended in a relaxing setting on the Amalfi coast. Our tour coordinator/guide, Susanna, was the best! Her organization skills, personable nature and sense of humor made her a joy to be with. Ask anything and Susanna would make it happen. The timing of tours, dinners, free time and travel time were well planned out. The group of 23 was a good size to get acquainted with everyone. The city tours had knowledgeable guides as well. We especially enjoyed Nina in Rome and the young man who did the tour in Florence. The wine dinners, and actually all the dinners were delicious! Susanna also suggested places to dine if we were on our own. We will definitely book with Gate 1 again. Thank you for all the detailed, organized coordinating that made our trip so enjoyable in Italy.

I would like to thank Francesca, our tour manager for a recent trip to Italy and praise her for a job well done. Due to covid, my husband and I waited two years from our initial booking for our trip to Italy. Every aspect of the trip was fabulous, the trip could not have been better. We experienced so much of Italy, learned volumes and ate like kings. We did not have a worry or concern about anything regarding schedules and timing, everything was organized and handled like clockwork. Even the covid test to return to the USA was completed right in the hotel. Thanks Francesca for a job well done!!

Would recommend Southern Italy with Gate 1 to all my friends and relatives! The sights, food and weather was amazing and wonderful! Most of all, our tour director, AnnaMaria was excellent! She was informative, thoughtful, considerate, enthusiastic and kept all the tour members together! Thank you for a wonderful trip!

I traveled on the Enchanting Italy with Amalfi tour. Our tour manager, Gabriela, was outstanding - informative, efficient and fun. She arranged great lunch and dinner spots for us: lunch, wine tasting and tour at a winery; dinner at a terrific restaurant overlooking Florence. I chose this tour because it was a "smattering" of everything I wanted to see in Italy: Venice canals, Vatican and Colosseum in Rome, and beautiful Capri with a boat ride through the grottos. along with many other cities and sites. We also had free time to explore on our own. This was my first tour with Gate 1 and I highly recommend. Can't wait to tour the Lake region on my next tour.

We had a fantastic time and I have to say our guide Remo is who made the trip exceptional. I hope you are taking really good care of him because he is an absolute gem!!! We had such a mix of people and needs and Remo always kept his cool and received us with unconditional hospitality! His knowledge and obvious love for Italy was evident throughout our trip. Truthfully, Remo is one of the most patient persons I have EVER met and wow, did he have so many moving parts with our bunch. The itinerary was terrific! I still can't believe we saw everything we saw, learned so much, had crazy fun and came home exhausted with a head full of beautiful memories. Thank you for all you did to take care of the details so we could just play like kids!

It was a fantastic trip. Giuliana, our guide, did an absolutely incredible job!! She was an excellent guide! She was extremely organized, friendly, and had a great rapport with our group. She was very thorough and had many excellent recommendations. She was present and involved with such a loving positive attitude everyday! She always insisted we wear our masks on the bus and any type of transportation! To sum it up, we had an excellent experience and wouldn't hesitate to book another Gate 1 travel experience! Thanks you for doing such an excellent job and hiring such a competent guide to lead us through our journey!!!!

This was our first Gate 1 Tour and we absolutely had a blast! Our Tour Manager Giuliana really made it special for all of us. she was so organized, and had such a lovely, happy, and caring personality! She took great care of everyone individually & as a group. All of the local guides were very knowledgeable and you could tell they were passionate about the areas they showed us. Our favorite tour was Pompeii; absolutely fascinating, yet sad at the same time. Our buses & accommodations were all clean & sanitized and we were encouraged to*mask up" and use hand sanitizer when in close quarters. The bus drivers were also great! Italy was so amazing and we can't wait to tour again with Gate 1! Thank you to Giuliana and the team; they outdid themselves! Bravo

This was our first trip with Gate 1 and we hit a jackpot. Our amazing trip through the spectacular cites of Italy was sensational. Our guide Giuliana was very friendly, open, thoughtful, helpful when needed, a lot of fun, and with a little entertainment. She pulled the group together as a big family, all willing to help each other without hesitation. While on the bus she would inform us of the cities we were entering. Our guides were just incredibly knowledgeable of their city treasures and you could feel their love for their country, "Italy". Giuliana had great recommendations of things to do on our free time from restaurants, shops and all the other amazing sites. it was all good. As a first timer with Gate 1, all I can say, we will be back for more adventurous, guaranteed. Thank you Gate 1 for an amazing team of professionals, overwhelming amount of information, and beautiful sites, along with our loving memories.

Our trip was fantastic. We covered a lot of the country in 14 days. We especially loved Cinque Terra, Lucca, Capri and the Amalfi coast. The tours were interesting and the accommodations excellent. The very best part was Lorena our tour manager. She does her job extremely well. She is always happy and is extremely knowledgeable and proud of her country. She handled the unexpected issues that arose with calm and patience. It's evident she loves what she does and we loved her. Gate1 is definitely the no worry way to travel.

I would like to expound on my experience with Carolyn. Since this is my first experience with Gate 1, I was thinking that all your managers were as good as her. But hearing from other seasoned travelers of Gate 1, they have she is the best they ever had. I totally agree she was wonderful, took care of us giving us little memorable gifts from places we tour, little Pinocchio to delicious focaccia to a beautiful calendar. I can still hear her counting us from English to Italian making sure nobody was left behind. But I Will remember most are the injected funny and warm family anecdotes she tells us on our tour while she talks in the bus or in our "whispers" Arriverderci Carolyn, you made my experience with. Gate 1 memorable and want more.

If there were a category beyond Excellent that would be your tour manager, Mercedes, for our recently completed 14 day tour of Italy. What a truly wonderful, knowledgeable, personable guide you have in her. She was so very organized and approachable and her love of her country and her eagerness to share this love with us was apparent every moment of this trip. She also had a way of bringing our group together as a "family" for the 14 days of our tour. The Tour Managers really make your tours memorable. This was our 4th Gate 1 trip and each tour manager has been beyond excellent. I always think the previous tour manager could never be topped -- but then I meet the next one....

Our trip to Tuscany was incredible. Flying with Emirates was incomparable for service and amenities. Staying at the Hotel Grand Plaza in Montecatini allowed us to experience Tuscany at our own pace. Riccardo and Mariano were amazing and we looked forward to our meals there. Everyone should take the funicular trip up to Montecatini Also as the views were fabulous and the history of the town is fantastic.

You have a gem in our Tour Manager Vivi. She was lovable, organized, knowledgeable, and her recommendations were excellent. She was extremely helpful in getting optional tours scheduled for us and made our trip an experience to remember. My wife is thrilled and is telling everyone to use Gate 1 Travel. The local guides she had in Venice, Pompeii, Rome, and Florence were great too.

Our guide Mercedes was fabulous. Her knowledge of the regions we visited or drove by was excellent. Every question or recommendation I asked was answered with expertise. She was so friendly with everyone on the tour. I wish I could have her on every tour I do with Gate 1. This was the best tour I have been on with Gate 1.

Although on the post trip survey I rated our tour manager, Ana, excellent in all categories I am compelled to provide additional comments. I have traveled with 3 other tour companies and comparatively, Ana went above & beyond what I have experienced in the past. Her assistance with our groups check in at Palermo airport (something that was technically after the tour ended) made the process go much more smoothly. I believe some of us may have missed our flight if not for her. I could go on but suffice it to say that Ana is quite an asset to Gate1 and made our first trip with your company memorable. I do hope that this email is forwarded to the powers that be.

Hello. I just want to add to the survey about our trip to Italy. Our tour manager Mercedes was absolutely wonderful! She truly wanted everyone to enjoy Italy. In Florence, my daughter mentioned how uncomfortable the pillows were in the hotel room. When we returned that evening, a nicer pillow was brought to our room - all arranged by Mercedes. It was an appreciated gesture and showed how much she listens and cares. Mercedes is truly wonderful in her role and made our trip even more enjoyable. All the tour guides were so knowledgeable and answered any questions. We enjoyed the history they all shared, including funny anecdotes. After visiting Pisa, lunch being served at the wine tasting was a nice surprise and delicious! The additional dinner in Tuscany (Machiavelli villa) was absolutely amazing! The food was the best; the wine was delicious (we ordered some for home!), and the entertainment was fun and engaging. It was an enjoyable night - one we will not forget. We booked our Italy trip on the recommendation of my brother and his girlfriend who travel yearly with Gate1. I have shared our experience with friends and coworkers telling them how easy it was to travel with Gate 1. We just had to show up and enjoy - the planning and logistics were handled. We look forward to booking our next trip - hopefully sometime soon!

I just had to leave a note with some feedback on the amazing Francesca. She truly embodies the Gate1 promise and was an exceptional tour manager. She made sure to greet us when we arrived at the hotel and ensured there were porters to take care of our luggage when we arrived in Italy and departed Italy. She had what she called "hospitality hour" every evening to answer any questions or give suggestions for our time at leisure. She also provided us with city maps in every city we visited where she would highlight our hotel as well as the best way to get back to the hotel from our last location on the guided tour. This was one of my favorite "above and beyond" steps that she took because there was no stress about how to return to our hotel if we wanted to hangout longer in the city. She kept bus conversation relevant and interesting but also let us take time to nap on the way to the next location. Something that shouldn't need comment but after our last Gate1 trip I feel it's important to mention; Francesca stayed true to the itinerary and didn't move things around to make it more convenient for herself. This was extremely appreciated! Some feedback on the tour itself: this was a perfectly balanced trip with guided tours, optional tours and time at leisure. The two additional optional tours we got to add on once we arrived in Italy were also fantastic! We LOVED having a local guide for each and every city we visited versus the orientation tours we received through much of our time through Germany, Switzerland and Austria. This trip brought back my faith in Gate1 tours and has me so excited for our next trip in September!

The 10 Day affordable italy with Pompeii tour was the most wonderful dream vacation. The tour/trip exceeded all my hopes and expectations. There was absolutely nothing changed or wished different. Our tour guides were all knowledgeable and adding fun facts and details to everything we saw. the main guide, Michela was outstanding. I believe she went above and beyond taking care of our group, making sure we were all happy and safe, getting us where we needed to be while having a great time. I would recommend Michela to everyone I know and hopefully be on one of her tours again in the future. thank you for such a perfect trip!

Just wanted to let you know that our Tour Manager, Ana, is outstanding. We were a party of three traveling together and we all felt like she was very knowledgeable, personable and just a great person. She encouraged unity, yet independence. She made sure everyone was comfortable and got to know everyone on the tour. This was our first travel with Gate 1. Based on this tour led by Ana, we would definitely do another tour with Gate 1. We were very satisfied. Thank you.

We really enjoyed Vanni as a guide. He was very protective of us all and more than willing to share his information on local restaurants and other locations to visit. He does a great job. He's extremely knowledgeable about Italian culture and history. We have made 4 trips to Italy in the last 40+ years and even with that experience under our belts, we still learned a lot from Vanni. I wanted to especially write about our driver Luigi. What a lovely man and an excellent driver. The traffic was often extremely congested and he navigated through with no problems. We always felt entirely safe being in his bus. I would not want to deal with Italian traffic on a daily basis. On the way home from Pompeii, there was horrendous traffic. If not for his knowledge of Rome and its environs, we would have been stuck in traffic for more than an hour. There was a massive tangle of traffic. Luigi knew the city so well, he was able to leave the highway early and wend his way through a number of small streets managing that huge bus as if it were a small car, and got us to our hotel without any major delays. Luigi is a Keeper!